Frequently Asked Questions

How does Prime-Essay.com differ from the other custom writing services?

When students order custom writing pieces from Prime-Essay.com, they buy world class papers at prices that they can afford. All papers are fully guaranteed. They are professionally written by native English speaking writers. All of our writers are well educated and have many years of experience in the writing industry. Our customer service is the best on the Internet. Undoubtedly, we are the most professional online writing service in existence!

Why cannot I place a big order with a short deadline? Why is this custom writing option disabled?

Our writing service operates according to the principles of honesty and integrity. If we see that we are unable to fulfill a long order that meets our standards of high quality within its deadline, we will refuse to work on it. You should understand that it is impossible to create a first-class, lengthy paper in a few hours. Other writing companies may dishonestly accept such orders and take their customer's money. Without a doubt, the customer will be disappointed with the result. We offer a vast variety of time frame options. Thus, you should choose the one that is the most suitable for your type of order.

Do you offer discounts?

Prime-Essay.com offers some outstanding discounts to thank our loyal customers for placing their orders on our website. The more pages a customer orders, the higher discount he/she gets! Find out more by contacting our customer support team.

How can I upload files if my writer requests them?

If the writer asks for some additional files during the writing process, they may be uploaded to our online interactive user administrative area. Additional files may be uploaded similarly. Moreover, our messaging system, located in the same area, may be used to communicate directly with the writer. Files may also be uploaded through our live chat interface or via email.

What if I am unable to provide the references needed to write the paper?

Never fear! We have professional writers who have access to some incredible library databases. They are well equipped to conduct thorough research and gather all the data necessary to do a good job when writing your essay.

Can changes be made to the order requirements prior to paper’s completion?

Please remember that it is essential to provide all the required assignment material when placing an order. Our writers always follow original instructions when working on orders. Therefore, if you decide to alter initial requirements during the writing process, i.e. change the number of pages, academic level, paper type, or some other details, you will be requested to place an additional order to compensate writer's work on the order with new guidelines.

How will I get my paper?

Completed papers may be downloaded directly from our website. Alternatively, they can be emailed to our customers upon their request. If a writer provides one file, it will be sent as a Word doc attachment. In case there are several files, they will be delivered in a zipped form.

Are there other fees and/or prices than the ones I see on your web site?

With Prime-Essay.com, the price that you are originally quoted for an essay order is the price that you will pay. We never impose hidden fees and additional charges. After you place your order, you will see how much you will pay for it.

How can I be sure that you will choose the best writer to work on my order?

All of our writers are competent, well-educated and knowledgeable experts in various academic fields. When we hire our writers, we make sure that each one of them has academic expertise at least in one area. We assign students’ orders to the most competent writers in their subjects. We guarantee that the result will be worthy of a high grade.

Will I get my paper on time?

Prime-Essay.com has been in business for many years. During that time, we have never been late with completing custom papers. We offer a money-back guarantee that states that all papers written by our writers will be completed in time. We always meet customers’ deadlines. There is nothing to worry about. If we feel that a customer is asking us to write a paper within an unrealistic time frame, we will not accept the order. You can always choose the required deadline option among those offered on our website.

What if I am not happy with the paper?

If you are dissatisfied with your paper, you can ask us to revise it. We will make a free revision if you submit your application within 2 days after the order deadline has expired. Long assignments (20+ pages) can be amended within 30 days after order completion. Please do not forget that original guidelines cannot be changed. In case you think that the revised work still does not meet professor's requirements, you will get a refund. You can submit a refund application within two weeks after the initial order deadline expiry. Send us clear refund reasons. The issue will be explored within 3-4- business days.

 
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